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How mariatogrl Handles Your Personal Data

This privacy policy explains what data we collect when you open an account, deposit via DANA, OVO, or GoPay, and use the lobby — and how we protect it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session transparencyYour right to access or delete data
mariatogrl How mariatogrl Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply encryption to data in transit and at rest. Your account credentials, wallet linkages, and session records are stored on secured infrastructure. We do not sell your personal data to advertisers or unrelated third parties. This section covers the four areas we get asked about most: cookies, account security, data retention, and how to request changes.

Cookies and Session Tracking

We use cookies to keep your session active and remember your lobby preferences. You can clear cookies through your mobile browser settings; doing so will log you out of your account.

Account Security Measures

Every login triggers an OTP sent to your registered contact. If we detect a new device or unfamiliar IP, we prompt a secondary verification step before granting full account access.

Data Retention Period

We hold your account and transaction data for the duration your account is active. After a closure request, we retain records only for the period required under the applicable jurisdiction before deletion.

Requesting Changes to Your Data

You can ask us to correct inaccurate account details or remove your data entirely. Submit the request via live chat or email; we verify your identity against your linked DANA, OVO, or GoPay wallet before acting.

PRIVACY CONTACT PATHS

How to Reach Us About This Policy

If you want to review the data we hold, request a correction, or ask us to remove your account information, our support team handles these requests directly. You can reach us through live chat inside the lobby, by email at our listed support address, or through the in-account help centre. We aim to acknowledge privacy requests within a reasonable period and respond fully once we have verified your identity against your account details.

Live Chat Open the chat icon in the lobby. Raise a data request there and the team will verify your account before proceeding with any privacy action.
Email Support Send your data request to our support email listed in the account help section. Include your registered wallet type — DANA, OVO, or GoPay — for faster verification.
In-Account Help Centre Log in, go to Account Settings, and open the Help Centre tab. You can submit a privacy or data removal request directly from there without leaving the page.

Common Questions About Your Privacy

These are the questions we receive most often about how your data is handled on this platform. Each answer reflects how we actually operate, not a generic policy template.

We collect your name, email, and the e-wallet identifier you register — DANA, OVO, or GoPay. Device type and login timestamps are also logged for account security purposes.

Yes. We store your wallet ID and transaction references in encrypted form. Your full PIN or wallet password is never requested or stored by us at any point.

Yes. Contact our support team via live chat or email and submit a data access request. We verify your identity first, then provide a summary of the information held on your account.

We retain records for the period required by the applicable jurisdiction after account closure. Once that period passes, your personal data is deleted from our systems.

We do not sell your data to advertisers. We share data only with payment processors like DANA, OVO, and GoPay as needed to complete transactions, and with service providers under confidentiality obligations.

Log in to your account, go to the Help Centre tab, and submit a deletion request. Alternatively, contact support via live chat. We confirm your identity before processing any removal.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.